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About Us | Follett Values

For more than a century, Follett has provided the North American academic market with the highest quality products and services. As the industry leader, our role reflects the values of our company.


CUSTOMERS

We recognize associates who demonstrate a passion for exceeding customer expectations and are proactive, approachable and responsive in their relationships with both external and internal customers.

INNOVATION

We encourage associates to be open-minded, creative, solution-oriented and prudent risk takers.

INTEGRITY

We require that all associates be honest, ethical and trustworthy.

TEAMWORK

We reward associates who are cooperative, committed to common goals and respectful of their colleagues.

ACCOUNTABILITY

We expect associates to be responsible for their actions and to follow through on commitments.

EACH AND EVERY ASSOCIATE

We demonstrate this by communicating openly and honestly, respecting the ideas and opinions of others, supporting learning and growth and recognizing achievements.

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