Testimonials
Of course we could go on and on listing all of the great reasons to work for Follet, but we'd like for you to hear it from those who have been through our Management Trainee Program and have made the most of their careers with us. Success stories in action, so to speak.

Ellin - New York
Enrolled in Training Program, April 2004
Store Manager, July 2004
"The Follett Manager Training Program is unique in corporate America, especially in retail. I have worked for many years for different bookstore companies, large and small. Manager training in these companies range from very inadequate to non-existent. Basically, it is learn as you go (i.e., make mistakes as you go)."

"Not at Follett."

"When I was hired, I was amazed at the time (4-6 months!) that I was expected to spend in training. A training store is carefully chosen for each new hire, and every step of your progress through the Training Module is monitored by your Training Coach (the store manager) and your Training Coordinator in the Home Office. The manager and staff I worked with were exceedingly patient and generous with their time. Hands-on experience in every department gave me the opportunity to make mistakes and learn from them before I was in charge for real."

"The investment that Follett is willing to make in training its new managers is more than repaid by the quality managers it produces."

Andy - South Carolina
Enrolled in Training Program, March 2004
Store Manager, August 2004
"My experience as a Manager Trainee was very positive, thanks to my field trainer and store manager, who were always available and helped me every step of the way. Although they were extremely knowledgeable and generous with their advice, they also were wise enough to let me learn from my own mistakes."

"The program itself is very hands-on and task-oriented. My support team helped me understand the big picture so that the details I was learning had meaning, and so I could in turn provide that larger vision to the people I now manage."

LaShunda - Georgia
Temporary Sales Associate, May 2003
Enrolled in Training Program, June 2003
Store Manager, July 2004
"When I first got out of college, I had academic credentials, but not much experience in the workforce. But Follett took a leap of faith and gave me a chance to prove myself. By becoming a part of the Follett bookstore family, I have gained knowledge of the book industry, human resources, and many friends. I will forever be grateful to Follett and the recruitment staff."

Evan Erick
Cashier Supervisor
Enrolled in Training Program, April 2004
Store Manager, July 2004
"When I graduated from college, I couldn't imagine myself in college store retailing, but now it's difficult to see things any other way."

"I am deeply committed to Follett and their Management Training Program, for without it I certainly wouldn't be where I am today. In my two and a half years with Follett, I've had the opportunity to see many different stores from many different perspectives. My first position as a cashier supervisor helped me understand customer service long before I learned the real nuts and bolts business behind the scene."

"I attribute most of my success as a store manager to the Management Training Program, which taught me the skills and techniques to effectively handle the day to day operations of a college bookstore. As a trainee, I was assigned to a veteran store manager and a home office training manager who provided guidance and direction while I learned the trade - at both my training store and at store locations throughout the country."

"My first day as a store manager was intimidating, but I was well equipped with the skills, confidence, and conviction to do it right."

Amanda Shaw, Store Manager - Texas
Enrolled in Training Program, August 2001
Store Manager, June 2002
"The Management Trainee Program is a wonderful introduction to retail management and a career opportunity for new graduates. You learn about each store department and their functions. You also get to work one-on-one with experienced managers, developing and implementing new ideas to enhance store operations."

Michael Leonard, Store Manager - Florida
Enrolled in Training Program, February 2001
Store Manager, September 2001
"Follett has a wealth of opportunities to balance out your work life with your family life. They recognize that to have a productive employee, there must be balance in their life. Their values, philosophies and operational procedures are the centerpieces of their unique training programs."

Jennifer Hatton, Regional Manager - Florida
Enrolled in Training Program, January 1995
Manager, March 1995
Text Manager, April 1996
Store Manager, November 1996
Director, June 1998
Regional Manager, April 2000
"The opportunities with Follett are second to none. Every senior manager with FHEG encourages career growth and ambition. Though job performance and management expectations are very high, Follett offers unparalleled support at all levels within the organization. Ultimately, the sky's the limit - you will only be held back by yourself."