Bookstore Services | Used Book Services

As the leading wholesaler of used textbooks for more than 130 years, Follett offers your bookstore the benefits of our efficient operational practices and industry expertise. Our state-of-the art warehouse facility spans 400,000 square feet, housing more than three million books at a given time and more than ten million books annually. Chances are we have the books you need.

Ordering Convenience

The most important aspect of ordering textbooks is the ease of placing and receiving an order. Follett has not left any process untouched or perfected, enabling bookstores to be run more efficiently for the institution and the end consumer, the student.

• Our virtually paperless system employs scanner technology and conveyors to efficiently pick, pack and ship textbooks to your store
• Our accurate and reliable inventory system means you always receive the right titles and quantities…on time
• Books arrive completely shelf ready, with an industry standard barcode on the cover and a used book label on the spine
• All cartons are shipped with a content label on the outside of the carton so your staff will know what books are contained before opening it.
• Our customer service department is always available to help you find the titles and quantities you need. We save you time and money by recommending the most economical shipping options and providing the custom services you require

Additional Services

• Text-express/automatic two-day shipping for rush orders
• Pre-authorized returns list
• Automatic re-work of orders
• In-field book store sales staff
• Pack and hold service for all terms
• Book finding service for old editions and out-of-print titles
• Customized shipping options